Unable to access in-game emails

7

When I open my email location, the messages all indicate "resteicted" with the sender's profile stuck loading.  I click on the message, and a pop up indicates "unable to access message - sender is blocked or your privacy settings prevent this".  I have no blocked users, at all.  My PS5 privacy settings are all open.  Can someone help?  Thank-you.

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Unable to access in-game emails
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304 days ago
JONNYCANNON
hey there, I've reiterated my request to take a look at your issue to our console team. They are really busy nowadays working on some high priority project, but I'll ask them to get around your issue if they find the time. I'm sorry this takes so long, and thank you for your patience :)
304 days ago
oeregharcos
Hello - did you manage to find anything out?  I still can't access in-game emails.  Thank-you.  There is currently one in my inbox.
320 days ago
oeregharcos
Thank-you very much for your kind help.
320 days ago
Hey there, thanks for the info. We'll look into it and I'll update you with anything new on your issue :)
322 days ago
oeregharcos
CANNON_JONNY


Thank-you!

323 days ago
oeregharcos
CANNON_JONNY


Thank-you!

327 days ago
Hey there, could you please let me know what your in-game account name is? Cheers!