Mantis Bug Tracker

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Welcome to the NeocoreGames Bug Tracker!
 

NeocoreGames Bug Tracker: http://neocoregames.com/mantisbt/ 
(You have to create a new account for Mantis. After registration you will be able to report bugs there.)

You can report bugs you've found in Warhammer 40000: Inquisitor Martyr using this bug tracker tool. The bug tracker will be implemented into the game in the next update.

Before you report a bug , please perform a search first to see if someone has already contacted us about it to prevent duplicate reports being made.

 Tips for Making Awesome Reports: 

  • Submit ONE issue per report please, it's easier for us to follow and manage! 
  • Please provide a (to the point) summary of your problem. Avoid one worded summaries and things like "help!!!". 
  • The description should contain details of the problem and how to reproduce it, so that we can more easily track down the problem and try to fix it. 
  • Please search before creating a report to make sure your issue hasn't already been reported. If it has, please join the discussion there!

    Please take your time to read following instructions, so you can make it easier for us to identify and fix the reported issues.

 There are tons of different systems and different issues which will be caused by different things. Too much variables to guess right.

Before you do anything

 Can you reproduce the issue?

  • Check if the right game is selected in the top right corner. DO NOT report Warhammer bugs for Van Helsing and vice versa.
  • Try to reproduce your issue using a recent version of the software and an updated operating system.
  • Has someone else already reported the issue?
  • Use the search box  to see if your issue has already been discussed. 


How to report a bug properly

 Reporting an issue is fairly simple. However, the more information you give us, the better we’ll be able to help you to fix the problem. So, when you describe the issue, be precise - be clear.

  • Which operating system do you use?
  • Which kind of software/hardware have you installed? (This could be important in some cases.)
  • What steps will reproduce the problem?
  • What did you expect to happen? What happened instead?
  • Post screenshots if needed.
This post was modified 5 years 199 days ago by Megapull
82 comments
7 years 28 days ago
+1

If you have any questions, ask here or on PM me on discord. When I get home, I'll make a short video about this to make reporting easier.

7 years 28 days ago

Version 0.1.6 is not in the drop down list when submitting a bug so I guess it's better to wait for it to be added.

This comment was edited 7 years 28 days ago by Nasmo
7 years 27 days ago
+1

1: Right clicking items into empty slots seems to have a lot to do with disappearing items. Has happened to me more than once today. Equip, go to mission and have no weapons or gear in some slots. There is no particular place you teleport to that this occurs.

2: Grenades and Tarantula have a problem deploying even with full bars of health and energy.

3: Some times when the red stuff (Q) is low and ever thing else is full it does not fill up as fast as other times, it is fast at times and slow at others.

4: When no weapon is equipped in a slot and you continue the play through without one the character will skate when the no weapon is initialized to move faster.

5: Items that are returned for the loses can not be sold and if right clicked to do so they disappear. Also had a copletion chest disappear right clicking it to open it.

My system;

OS Windows Home 10
Monitor - ASUS VG248 1920x1080 144Hz
OS Hard Drive 1 - Samsung 128GB SSD
Gaming Hard Drive 2 - Seagate 2 TB SSHD
CPU - Intel i5-4670K 3.40GHz
CPU Cooler - Cooler Master Hyper 212 EVO (Twin Fans)
Motherboard - ASUS Z87-A
1 CD/DVD R/W Tray drive
Memory - Corsair Vengeance Pro 16GB 2x8GB DDR3 2400MHz
GPU - EVGA GeForce GTX 970 4GB FTW GAMING ACX 2.0+
PSU - Corsair CX750
Case - Cooler Master HAF XB EVO Lan Box:

Razor Death Adder mouse

Razor Black Widow Keyboard

7 years 27 days ago
+1
Nasmo
It has been added.
7 years 27 days ago
Should our Neocore accounts and password work, or do we need to create another account in Mantis?
7 years 27 days ago
Posted by BlackObsidian 7 years 27 days ago
Should our Neocore accounts and password work, or do we need to create another account in Mantis?
well mine does not so gess its another thing we need to sign upto.
7 years 26 days ago
Is it relevant to report missing sounds as issues at this stage of the alpha ?
7 years 22 days ago

Anyone else getting a 404 error from the Bug Tracker?


Trying to report a missing character issue...

7 years 21 days ago
Sharpe
Fixed.


Thanks for your feedback Sharpe!

7 years 16 days ago
Hello superpeople,

My two comments about bugs,

There is a button on the top left part of the game when on the command bridge that freezes the game when clicking on it. 

There is also a text under that says 'accept your rewards to start a new game" and I don't see any reward.
And also, sometimes, when using heaving gun machines, inside the game, it's sometimes not working to get out of the gun machine even clicking E. 


Thanks ! And "courage les amis" 

7 years 16 days ago
+1

Hello every one.

Can some one tell me is this correct link to Bug tracker http://old.neocoregames.com/mantisbt/view_all_bug_page.php ?

This comment was moderated 7 years 11 days ago by Jim Fox
7 years 16 days ago
Automatone

To login to our bug tracker system, please enter here: Mantis BT

7 years 15 days ago
v0.2.0 needs adding as an option in Mantis.
7 years 14 days ago
-14
Badly rated

i WISH I HAD NEVER BOUGHT THIS GAME! IF IT IS GOING TO CONTINUE LIKE THISI I have tried every location after the newest update and have not been able to complete any of them. I have told you before that they shoot all the way across the rooms and even before you can see them throught the doors. Now do they not only do the above, but have even more damage and we only get 2 inoculators and the cool downs after switching weapons is still there. Come on guys you can make it better than it is now just like in Van Helsing. Get with it!

This comment was edited 7 years 14 days ago by rusty5551
7 years 14 days ago
+2
rusty5551
Ehm, you buy a game in alpha phase. What have you expected? A full working game with all content and completly balanced?!

Before the patch it was just boring after few missions because there was no challenge. Enemys were too weak, selfheal (HP-regen) too high, dmg taken too low. Now it's hard at the beginning (for me I like it this way), especially playing melee with chainsword. For casual gamers it might be too hard and unbalanced, but its still alpha, so balancing should not be the main part of current development phase. Alpha should make the game work, trying to fix all the issues resulting in game crashes and such things. Balancing is a thing you can do with lots of players where lots of builds are played and you can compare them.


So far: awesome changes with recently update, let the purge begin again :)

7 years 14 days ago
Can't use it. No confirmation email, so can't register.
7 years 14 days ago
+4

||Crafting Bug|| :Win 7 x64 (up to date): Steam Current Content Build ID:168953D Patch 0.2.0


  • In summary the problem is not being able to claim (x) crafted item. Per Screenshot it shows a completed status, clicking the finish button does however send visible and audible ques of confirmation. 
  • I have recreated this problem 3 times in a row by starting the production queue with different items, and while in production logging off. 
    • If the time spent logged off goes past the completion of item, said item is irretrievable. 
    • If logged back in before allotted time is up, item is retrievable. 

This comment was moderated 7 years 11 days ago by Jim Fox
7 years 14 days ago
SpirantFrame
In addition this bug does lock up the crafting station, you have to create a new character to craft items. 
7 years 14 days ago
This comment was deleted 7 years 14 days ago by Jim Fox
7 years 14 days ago
+7
Posted by SpirantFrame 7 years 14 days ago

||Crafting Bug|| :Win 7 x64 (up to date): Steam Current Content Build ID:168953D Patch 0.2.0


  • In summary the problem is not being able to claim (x) crafted item. Per Screenshot it shows a completed status, clicking the finish button does however send visible and audible ques of confirmation. 
  • I have recreated this problem 3 times in a row by starting the production queue with different items, and while in production logging off. 
    • If the time spent logged off goes past the completion of item, said item is irretrievable. 
    • If logged back in before allotted time is up, item is retrievable. 

+1

7 years 12 days ago
+1


1920x1080 p on a 4k 55in monitor. Win 10 x64 i5-6600K CPU 3.50GHz 32 GB RAM GeForce GTX 980 Ti. 


Text in the bottom left of the image goes off screen. You can still scroll like normal, you just can't read the last sentence since the bottom of the text box is off screen. The image shows the text after I scrolled as far down as it will go.

This comment was moderated 7 years 11 days ago by Jim Fox
7 years 12 days ago
Jaibor
Also, if you leave the options open and then click create character, options will not close. Character creation will simply overlap the options menu. If you click cancel during character creation it will close options as well as the character creator. 
7 years 11 days ago
+2
I equipped the Inquisitor with a thunder hammer. He held it like a rifle and did not swing it. Also he no longer walked but floated around the room. The sound was correct like swinging of a hammer and he still did major damage. So not a performance bug, just an animation/visual bug. Quite funny actually.
7 years 9 days ago
Sound out of sync in game / some sound present (like running sound, menu/ui sounds) but no weapon/shooting sound at all. Ofc all sound settings are On in game options menu. Tried to reinstall game twice via steam. No result. 


My rig is iMac Late 2013 with i7, SSD PCI-E, Nvidia GTX 775M 2 GB, 16 GB RAM, Windows 10 Pro x64 build 1607.  Latest bootcamp drivers. No issues in all other games.


Game is patched to the latest version.

7 years 9 days ago
Cant create character. Menus are also barely usable. Blue screened my computer on first launch with a video scheduler error opened game again and everything looked messed up. Would post an image but the site isn't letting me. Black pixels all over the scream. menus lag. Goes to create character lag continues. No character is rendered I click on crusader then the heavy weapons and it freezes. At this point I am forced to exit the game with task manager.


Rig: MSI Leopard pro GP 62 2QE With an Intel I7 5700 Quad core running Multi threading so 8 logical cores. 16 GB RAM NVidia GTX 950M 2GB VRAM Windows 10 X64  500 GB SSD

7 years 8 days ago
Tiberius Fellblade
The only thing I can think is happening is its trying to run on intel graphics and not the Nvidia processor.


Can be remedied by browsing the games local files (right click on game in steam games list) and right clicking on the game executable and selecting the Nvidia processor under the Graphics processor tab. (I then shortcut this excecutable to my desktop).


Other than that ensure your drivers are up to date and you shouldn't have any problems.

7 years 3 days ago

  Windows 10, Intel [email protected], 16GB, AMD RX 480 8GB

7 years 3 days ago

  Windows 10, Intel [email protected], 16GB, AMD RX 480 8GB

This comment was edited 7 years 3 days ago by Adseg
7 years 3 days ago

  Windows 10, Intel [email protected], 16GB, AMD RX 480 8GB

7 years 3 days ago
  • Which operating system do you use? Windows 10 64 Bit
  • Which kind of software/hardware have you installed? 
  • i7-5930k, 32 GB GDDR4
  •  
  • The Incredible Adventures of Van Helsing v1.10
  •  
  • What steps will reproduce the problem? Tried to join multiplayer game with wife in same house. Same version even deleted my folder copied hers...Tested Did the ping, etc...and waited 5 min on Resolving.
  • What did you expect to happen? Joining her game like I did Monday typically takes a couple of seconds.
  •  What happened instead? Waited 5 min on resolve, had her host, reset the router/dns server, no internet issues. 
  • Post screenshots if needed.
  • https://www.gamingtribe.com/profile/indomidable/pc  there is my rig!
6 years 364 days ago

This weeks bug. When fighting a Dreadnought I like to run him around the room (as probably everybody does). Some obstacles he can shoot through (both guns and grenades), while others he cannot. In both instances I cannot return fire through said obstacles. Not a deal breaker just an fyi. I'm still having a boatload of fun!

6 years 361 days ago
+2
Posted by SpirantFrame 7 years 14 days ago

||Crafting Bug|| :Win 7 x64 (up to date): Steam Current Content Build ID:168953D Patch 0.2.0


  • In summary the problem is not being able to claim (x) crafted item. Per Screenshot it shows a completed status, clicking the finish button does however send visible and audible ques of confirmation. 
  • I have recreated this problem 3 times in a row by starting the production queue with different items, and while in production logging off. 
    • If the time spent logged off goes past the completion of item, said item is irretrievable. 
    • If logged back in before allotted time is up, item is retrievable. 

I am having this same problem. Cannot receive the finished item and cannot start another. 

6 years 355 days ago

The game has been crashing consistently, every game. Earlier today I couldn't download nvidias latest driver? But for some reason getting a crash per game. 4/4.

Intel i5-4670k [email protected]

8g RAM

GTX950 2g

Windows 7

6 years 352 days ago
+2

Every time I start a game, roughly 4 or 5 minutes into it the game freezes to the extent I have to actually turn the whole PC off and on again, no keyboard input or anything. It's a fun five minutes though...


AMD FX-9590 Eight Core 4.70 GHz

16GB RAM

NVIDIA GeFroce GTX1070

Windows 10

6 years 351 days ago
Hi guys! 


Can you send a detailed email to the support team with a dxdiag?

6 years 346 days ago

Crafting bug!

When you are crafting tings and hang out too long ,your crafting  will get stuck!!!!(can't get the ting out,click finish but nothing happen and you can't craft new things)

6 years 345 days ago
Posted by SpirantFrame 7 years 14 days ago
In addition this bug does lock up the crafting station, you have to create a new character to craft items. 

Actually this is incorrect. I have made another character and crafting is still locked up with the same exact item. It would seem all credits and fate are transfered to all characters on the account as well as crafting items.

6 years 341 days ago
Verusius

I to am experiencing the crafting bug. First couple times were successful but then an item got stuck. It says its finished but the item is irretrievable. The game is crashing a lot less this week.

6 years 341 days ago
Posted by Edinazzu 6 years 341 days ago

I to am experiencing the crafting bug. First couple times were successful but then an item got stuck. It says its finished but the item is irretrievable. The game is crashing a lot less this week.

Aye that's the exact problem I have though I've never had any crashes. Lucky I guess.

6 years 340 days ago
Posted by Edinazzu 6 years 341 days ago

I to am experiencing the crafting bug. First couple times were successful but then an item got stuck. It says its finished but the item is irretrievable. The game is crashing a lot less this week.

I also have this bug

6 years 323 days ago
Morzan

I did this and after updating all my dirvers the game was actually running for a good twenty minutes before crashing, until the new update when I got five minutes out of it again last night :(

6 years 323 days ago

Crafting and store not upgrading to power level 2. Crafting is showing Power level 2 stats but giving Power level 1 when finished crafting and store still selling power level 1 items.

6 years 318 days ago

Have a multiplayer bug: we playing in three players, 8 times. Each time partyleader got a endgame reward, second player take it 4 times, and I never get endgame reward. Reset, reconnect didn't help

6 years 312 days ago

2 issues 

1: My cpu is on 100% when playing the assasin hero seems like when i use the sniper rifle it causes major cpu usage

2: i got 2 screens when i swap screens during loading the game gets stuck.


operating system: Windows 8.1

Hardware : Cpu i5 6500 .32gh  970 GTX 16gb

Reproduce the problem: 1: when i started using the needler snipe rifle my computer cpu flew to 100% and even the graphic ingame started to frame (graphic issues) later on i removed the needler and used every other sniper rifle and same thing 100% cpu usage when no enemies around and i dont use the sniper my cpu is back to 30%


2) every time i swap to my second screen doing loading it happens.


6 years 309 days ago

My friend gets black screened if hes in a menu when i start a mission up that last the entire mission.

Gas chamber doors delay opening when destroyed so the room remains filled with gas that may kill multiple times before it opens. and sometimes rapidly regen while being destroyed.

Sniper shot doesnt charge when used on world bearer decimator boss it only fires immediately even if you hold down key like you would for any other enemy.


Specs

AMD 8350 4.0

16 gb ddr 3 ram

970 gtx

Windows 7 sp 1 

This comment was edited 6 years 309 days ago by Amondus
6 years 309 days ago

Anti-Aliasing not functioning at all. This bug is repeatable 100% of the time on any resolution and with any advanced graphical settings. This includes 2x, 4x and 8x.

6 years 308 days ago
+1
Hatchetforce
Thank you for the report! Added to our bug list!
6 years 306 days ago
+1

Got Exitus Rifle duplicated somehow on my assassin. After the last mission in level 1 investigation, copy of a weapon from my first weapon slot appeared in my stash. No idea how to replicate the bug, though. It was not listed in rewards from the mission, and it's exactly the same as the rifle I've crafted before doing the mission. Possibly crafting-related, as it may have appeared when I claimed a result of a different crafting I was doing during the mission, haven't checked my inventory beforehand.

6 years 305 days ago

After crafting armor (the only item I've had the issue with), and returning from a mission with it equipped a duplicate will appear in the inventory.  Both in inventory and in the worn slot.  If the one from the inventory is sold they other will remain, but as soon as you enter a mission the worn piece disappears and you is naked.  Ending the mission and returning and it is still gone.  


Again I've only had the issue with armor and it happens every time across multiple characters.   If the duplicated armor  is left in the inventory both sets remain and have done so for multiple  missions.  

6 years 303 days ago

I just built a new system and upgraded everything except my graphics card. Once the OS was reloaded and all of my drivers, I loaded Steam and all of my Warhammer titles. When I jumped into IM, suddenly all of my higher resolutions are missing. The max res I can choose is 1920 x 1440. Any idea why the higher resolutions that were available before are now missing? 


EDIT: I restarted the game to no effect. Then I came here and made the above post. When I went back to the game and started it a 3rd time, suddenly the higher resolutions are now available in the drop down menu.

This comment was edited 6 years 303 days ago by Hatchetforce