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"Incorrect email or password"
Warhammer 40K Support AreaThis afternoon, when logging into Inquisitor, I got the message “Incorrect email or password” selecting my profile to play: it worked fine this morning (6:30ET).
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Having the same issue. Incorrect email when logging in from Xbox account…
The maintenance is officially over on PS4 and players can login now. The game received a brand new backend service and we expect noticable improvements from a performance perspective.
Please check all your stuff and characters in-game and let us know if anything is missing!
Thanks for your patience over the last few days!
Same thing happened to me about 30 minutes ago, hmmm something on they're end, but what and why? Also on xbox
Just bought the game and having the same issue as everyone, I used the same email as the xbox account I have with a gold sub. How is this even possible?
PS4/PS5 players:
Our team is in the middle of transferring the game from an old server to a new (and more stable) backend server these days. The process is not yet done, hence the game is still under maintenance which prevents every PS4 player from logging in as the servers are not yet prepared and their characters and other stuff are not yet available.
We ask your kind patience in the upcoming period until we finalize the changes. As things stand now the maintenance will be over within 48 hours but hopefully even sooner. Please follow us on any of our social platforms to get the latest news about the end of the transfer.
It's still not working on ps4, "incorrect email or password" error.
I can't login in too, ps5 E-Mail or Password not correct :(((((
Everyone!
The problem has been fixed on our end and the changes don't require a client update so you should be able to log into your in-game account without any issue now.
We tested the fixes and they appear to helped but in case anyone still experiences the same issue please let us know.
Our apologize for the caused inconvenience!
Me Too "Incorrect email or password", fix it, please.
Herejes!
Él Sagrado Emperador os castigara por vuestra impaciencia!
Everyone!
The problem has been fixed on our end and the changes don't require a client update so you should be able to log into your in-game account without any issue now.
We tested the fixes and they appear to helped but in case anyone still experiences the same issue please let us know.
Our apologize for the caused inconvenience!
The maintenance is officially over on PS4 and players can login now. The game received a brand new backend service and we expect noticable improvements from a performance perspective.
Please check all your stuff and characters in-game and let us know if anything is missing!
Thanks for your patience over the last few days!