Crusade

Warhammer 40K Support Area

By Unkeptkeyboard

Unkeptkeyboard replied

1 4

WTHeck do I keep getting d/c'd from 1-2 missions while I'm in a crusade?!! It never happens when I am playing other missions! Furthermore, why when I re-connect are the missions NO LONGER AVAILABLE, no matter how long I wait or if I've disconnected. Please explain and contact me via Xbox chat or email on account profile. This is VERY tedious. And before you suggest, it is not my internet...

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Crusade
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Unkeptkeyboard

1 4

oeregharcos

Rock on! Thank you for your help! My son's say thank you as well. I hope you all have a great time tonight!

Staff Member

Lord Protector

oeregharcos

17 643

Unkeptkeyboard

Those are some real cool names :) I've added some bags to all of your guys' inventories. Hopefully you'll find some valuable things in them. I'm sorry about the trouble itself, and hope server stability will be better for you in the future. And happy Halloween :)

Unkeptkeyboard

1 4

oeregharcos

I'm playing with my Crusader, my son S0da Pop Bandit (spelled with a Zero after S) is on his psyker and my other son Adiantheslayer plays on his crusader as well. Thank you in advance, ill let them be surprised! Have a great Halloween

Staff Member

Lord Protector

oeregharcos

17 643

Unkeptkeyboard

I hear you, and I would really like to improve your guys' experience, but server connectivity isn't something we have control over in case of consoles I'm afraid... We are using Amazon's AWS servers, and I have no tools in my hand whatsoever to affect their operation.

Please, do let me know what your sons' Xbox Gamertags are, so I can add some valuable lootbags to their inventories as well, as a minimal form of compensation for the trouble. (Also, which of your characters you are using)

Unkeptkeyboard

1 4

oeregharcos

Thank you for your help. It always occurs when playing crusade with my sons [x3 xbox, 2 series S, 1 series X~ same ip]. I have reset every device and have wait 3 days w/o improvement. My username is Unkeptkeyboard, but I was hoping that we might resolve the matter. You have my gratitude for your time and consideration.

As a side note, we have really enjoyed the time playing the game, thank you.

~Barry

Staff Member

Lord Protector

oeregharcos

17 643

Unkeptkeyboard

Are you playing multiplayer, and you are getting disconnected, or are we moreso talking about the game crashing?

In either case, please do let me know what your PSN is, so I can at least compensate you for the loot that got lost due to the inability to reconnect to the mission.

Unkeptkeyboard

1 4

oeregharcos

I can promise that the recommend fix does not resolve this issue. But I guess I'll just have to deal!

Staff Member

Lord Protector

oeregharcos

17 643

This is most likely due to server stability. We are using Amazon's AWS servers, and it can happen on occasion that they are more crowded, resulting in some disconnects. Unfortunately we don't really have any means to affect server stability on consoles, but usually just waiting for a little while, and/or restarting your console will solve this issue.