Void crusade loot vanished

5

Hi,

I just finished a void crusade with 3 friends.

We got great loot, then quit mission. The screen froze a while before we could get to the main screen again. When we could see again, all loot had disapeared, our inventory was half empty.

We tried to quit the game and come back, with no results.

B.


Store Page
Share
5 comments
Void crusade loot vanished
Your Thoughts? Please login to place your opinion. Not a member yet? Register here and now!
2 years 294 days ago
Marcopolocs
Thanks for your quick answer, is it still possible to contact you if we don't get loot another time ?


2 years 294 days ago
Baalfg
All 4 of you got compensated for the loss in Co-Op.


The item loss problem is known by our developers, but a short-term solution cannot be expected. We are working on a new backend to get rid of all the backend server-related problems and we will move onto a new provider by the summer. Then this issues should be gone once and for all.

Please bear in mind, that until then you can be exposed to item loss (around 60% of the time) in multiplayer, especially if 3 or 4 of you play together.


Our apologize for the caused inconvenience.

2 years 295 days ago
AlgernonFr
Thank you for your quick answer, I confirm those accounts. 
2 years 295 days ago
+1
Marcopolocs

Hi and thanks for the answer

We were 4 : 

- Baalfg

- Elmalino

- xedge

- AlgernonFr


The game freeze for a short while when we teleported out of the mission by the way (seems a known bug ?)



2 years 295 days ago
+2
Please tell me all your account names and we are going to compensate your losses.