Unable to log into account

3

Hi team,

as writen in the title and description i'm right now unable to access my account for the e-mail [email protected]

I'm not sure which password i used when creating this account so i tried to use forgot password.
If i then enter the e-mail and do the captcha i simply get the message "Wrong email address!", which leads to the conclusion that i actually didn't register an account with that e-mail.

So, let's try and register a new account with this adress -> "The E-mail has already been taken."

So right now i'm in endless loop of trying to unlock my account, which i can't, cause the e-mail isn't in use, but i can't register an account for that e-mail because it is already in use.

In an desperate act i registered this account with an alternate e-mail, that i really don't wanne use.

Could you please check this issue and tell me how to unlock the account for [email protected]

Thx in advance and have a nice day

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Unable to log into account
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352 days ago
+1
XCut

A password reset? You can reset it with this link if you so wish. Cheers!

352 days ago
oeregharcos

Hi,


thx for the info.


When i click this link (after logging out from this account) i get the message "Your account is already verified!"


So after that i try to get a reset e-mail but till now there is no e-mail (i already checked spam). 

352 days ago

Hi, in all likelihood it's due to the address not being verified. You can complete verification through this link

This comment was edited 352 days ago by oeregharcos