Oh where have all of the support team gone?

5

Seems like you guys/gals are off having a party somewhere to celebrate a "successful" patch release.  Perhaps trying to talk the QA team off of the roof with promises of more time to put together test cases and actually test the next patch before it goes live?

Nothing being responded to via forum, nothing other than automated messages on "live chat". "30 mins average response"?! Really... hours and not even classified as have been "seen" by anyone as yet.

Somebody actually step up and sort things out with regard to communication at least!  Even if it's to announce you're going to need to roll back the patch/servers to sort things out

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Oh where have all of the support team gone?
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5 years 277 days ago
May we ask what issues did you encounter since the latest update?
5 years 277 days ago
Posted by Marcopolocs 5 years 277 days ago
May we ask what issues did you encounter since the latest update?
1st post in response to the patch notes.._ 2nd post, subsequent post later down the convo._.  Thats on top of the reward issue that u kindly got around to acknowledging
5 years 277 days ago
Posted by Marcopolocs 5 years 277 days ago
May we ask what issues did you encounter since the latest update?

Sorry, was on PS4 on last response, not so easy to jump around for copy/paste/etc


Here are the relevent entries if it makes things easier:

Posted by Darths 1 day ago

After the first mission, you have to talk with Ragna, then with Caius Thorn and after then will the Agartha Subsector unlocks.


Yes, i did the talking, then cleared the fort, the mission ended as expected, albeit with not really any loot but as i was 2005 pr then i ignored that.  Loaded into the ship bridge expecting to have to talk to thorn a 2nd time given the revelations in the fort, but no, quest tracker still says 2\8 as if i hadn't entered the fort, but with no option to even go back in.  Needless to say having the whole subsector blocked still rather frustrating 




1 day ago


Posted by jakaera 1 day ago

Awakeningquest bugged after exploring fort. Mission ended but quest tracker stayed 2\8 and no way to re engage with it.  Acc jakaera character jakaera   ps4


Addendum to this, have obviously restarted the game etc but no joy.


Oh, and the fix for the over sensitive R stick camera issues seems to have extremely unfortunately been missed out of the quality of life improvements in the patch



jakaera

 1 10


1 day ago

Awakeningquest bugged after exploring fort. Mission ended but quest tracker stayed 2\8 and no way to re engage with it.  Acc jakaera character jakaera   ps4





5 years 277 days ago
+1

We got the reported things fixed please check on your progress in the campaign!

5 years 277 days ago
Posted by Marcopolocs 5 years 277 days ago

We got the reported things fixed please check on your progress in the campaign!

You did indeed :)  Sorry for the delay - been enjoying going thru the campaign too much to check the forum :D

You seem to have forgotten to leave the package of perfect stat, maxed out relics in my inventory tho lol  Luckily the story is making up for it ;)