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Not connecting to game Servers on PS4?

Warhammer 40K Support Area
By Kundrav 4 years 173 days ago
Kamuflais replied 4 years 171 days ago
24

Am I alone in the fact that I cannot get signed into the game servers correctly?  I tried it today, and at first everything seemed fine, but no missions were loading in, so i restart game.  At that point I could no longer sign in for a bit, then when I did get signed in, my characters were gone?


I'm thinking it was just a server hiccup, but I'm worried that I may have lost all my characters and progression.


Any help at this point would be much appreciated.

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Not connecting to game Servers on PS4?
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4 years 171 days ago
Marcopolocs

I tried to play and cant connect to the server, so why did you make it online all the time? You need to improve your servers 

4 years 171 days ago
Demonsuicide
Yeah just got into coop with 1 player horrible lag and I got disconnected from the Neocore Server. Returning to title screen. 


Thanks i was able to almost play half of a 1 mission in coop, in horrible rubberbanding laggy mess.

4 years 171 days ago
Hope you get your refund. I had a group of friends gonna join me and make it our thing for next few months. Not gonna do that now. There goes ten players for neocore
4 years 171 days ago
Dude the rubberbanding is horrid. This is why i got rid the game on launch. They cant even support thier own game with servers they are FORCING us to be online with. 
4 years 171 days ago
Marcopolocs
Well the menus lag again. Can't sell items etc. Im trying to get a refund from Playstation as its clearly flawed game 
4 years 171 days ago
Posted by KowloonHongKong 4 years 171 days ago
Very lag

I bought a blueprint  but didn’t show up in my inventory 


and after finished a mission I was still at the mission area while teleport beck to base 
4 years 171 days ago
MackeMan
Very lag

I bought a blueprint  but didn’t show up in my inventory 


4 years 171 days ago
Servers not working again? Can't connect
4 years 172 days ago
-1
Unfortunately our backend servers are struggling lately, the provider is working on stabilizing it. Once again the servers are back and running.


Our apologize for the recent troubles.

4 years 172 days ago
+1
Same here: Purchased the game on Sunday and I was unable to create an account at first. Then it worked for a while. On Monday evening it was unable to connect to Neocore server when starting (after opening cinematics). Today it worked for a while, but now unable to connect again. 
4 years 172 days ago
+1
Marcopolocs

Please fix your servers or whatever, only got a few days off in a week and I can’t play, was looking forward to it ☹️ Got to play a few missions but loots not showing up

This comment was edited 4 years 172 days ago by Knives89
4 years 172 days ago
+1
I am facing the same issues for the last 2 days. Impossible to connect and when it does work a few times then no missions. Extremely disappointing to buy a game and can't play to it. What are you doing??? 
4 years 172 days ago
+1
Marcopolocs
Got the same issue yesterday - Today I managed to get online and now, I can only play some side quests - still stuck at Chapter 2 with no detection of my progress and I am also not able to sell anything at the Van Wynter Store. Loading times after finishing a side quest to get back to the hub take about 3 to 5 Minutes. Are you serious with that state of the game after such time after release? Dont get me wrong, the game could be outstandig, but those issues slowly make me regret buying it recently ... this is horrible ... when can we count with a solution? it is really frustrating :(
4 years 172 days ago
+1

"Something went wrong while connecting to the Neocore servers. Please try again later"

Yup. Same issue here.

4 years 172 days ago
+1

Not exactly working for me as well. Played a bit on Sunday (after not being able to create an account the whole Saturday and part of Sunday) and it worked well. Yesterday and today it seems to be borked. Takes me a few tries for the initial connection to the servers upon game start, and then, once in-game, there's a huge amount of lag when accessing the vendor/other NPC's. Selling items sometimes works with a lot of lag, sometimes it seems to not be working at all. I can't get into missions - after a few tries and getting "unable to join...", the game goes to a black screen and just hangs there (waited for 10min and just closed the game after that)

4 years 172 days ago
+1
Not working, no connection to Server. 
4 years 172 days ago
+1
Marcopolocs
Didnt work. Still dont work. 
4 years 172 days ago
+1
Marcopolocs
Do you have an estimated time until the servers will be up and running normally without constant disconnects on the ps4?
4 years 172 days ago
theapx
So update. I was able to play one Random mission. Now im trying to get something to show up on Random Missions screen, No missions visible 


When this Neocore server connection issue happens i cannot find any missions, Data terminal doesn't show any Active missions even tho i have 2 active before this server error.


Still can't get into Van Wynter Store store. Van Wynter side does not load and the menu closes. 



4 years 172 days ago
+1
skiddie77
Yes, I am still experiencing the same issue as the previous two reporters.  Does not get past the start screen; continuously says ' problem with neocore servers'.  Please resolve urgently as it has now been 2 days.  Must be some way of finding and resolving the issue.  Thank you very much :)
4 years 172 days ago
So now i can't even get into Store to sell items. I'm starting to regret buying this game. Please don't make the game connect online. I tried coop but it seems very hard to find players so online is completely useless in this game.
4 years 172 days ago
Marcopolocs

Hi i have this issue too, yesterday i could not get past the start screen. Getting kicked out of my game to the start screen. Now menus don't work i try to sell items in the inventory nothing happens. Same in Crafting menus, i tried to modify an item Reroll value pressed X nothing happened, suddenly my items Integrity went down as many times as i pressed before when it was not responding. 


Im trying to play a mission well it seems to load and then i get black screen so i had to restart. 

I get message "Something went wrong with Neocore servers after restart. 





4 years 172 days ago
+1
Posted by Marcopolocs 4 years 172 days ago
Hi,

we can assure you the connection related problems do not affect your characters. The connection has been restored during the night and since then it has been reportedly working. Let us know if you still experience any issue with the game.

Servers are down again.
4 years 172 days ago
-2
Hi,

we can assure you the connection related problems do not affect your characters. The connection has been restored during the night and since then it has been reportedly working. Let us know if you still experience any issue with the game.