No dlc acess on ultimate edition

12

Hi i just purchased inquisitor martyr ultimate edition yesterday and was wondering if you unlock dlc content at a later point in the game because it says I still need to purchase them to play them I am on xbox series x, if I try to play any dlc content it tries to take me to the xbox store but there's nothing there as the only dlc content is for the older version of the game any help would be much appreciated 

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No dlc acess on ultimate edition
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1 year 64 days ago
Please let me know your Xbox Gamertag. We will have a first look at your account on our backend. If needed, we will likely to ask for a receipt too you got when purchased the game.
1 year 59 days ago
Marcopolocs
My gamer tag is Hydra#3190 and I bought the game off the Xbox store so I don't have a receipt 
1 year 57 days ago
Hydradom

Our developers looked into the issue and adjusted some things on our end. Could you please check if you can access the DLC items now?

1 year 55 days ago
Hydradom
Did this get fixed? I have the same problem. 
1 year 53 days ago
+1
I just purchased hard copy via Amazon and I'm having same issue. Checked the 'My Games' area after installation and no DLC items appear there for download/installation. Xbox gamertag is WarlockJerezad.
1 year 34 days ago
Did this ever get fixed? I have the ultimate edition redeemed through playstation plus and I'm having the same issue. 
1 year 32 days ago
Marcopolocs
Hey I posted a new thread about this same issue yesterday and still haven't heard anything. I saw you guys are handling this stuff internally until a patch comes out. Is there any way I can get a hand?
1 year 23 days ago
Marcopolocs
I do, thank you and sorry for the very late response I was busy with some work things
1 year 23 days ago
Hydradom
Have the dlc items that is
101 days ago
Marcopolocs
I'm having the same issue, I purchased on xbox and no rewards showing up in the mail, says new message has arrived but when I go to the mailbox, nothing
101 days ago
Trigzy
hey there! Could you message me on this website's support chat please? :) Cheers!
78 days ago
I am having the same problem. I bought ultimate edition to upgrade mine and I have recieved no new content