Everyone!

We started to address this problem a few days ago and though it will take time for our developers to handle the error, they will fix it in the upcoming period.

We also received a few messages that the problem could be resolved if one was persistent enough to attempt the process several times. We don't encourage anyone to do that though. If you need any assistance in the matter, just let me know your email address in private chat as well as your in-game account name (the one displayed in the top left corner when you are playing) and I will handle manually them all until the devs fix the issue.