Gear lost

Warhammer 40K Bug Report

By Akesha

Marcopolocs replied

Akesha

2 2

When i was joing co-op game my gear vanished at all, resetting game did not help.

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14 comments

Gear lost
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Staff Member

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Marcopolocs

91 5752

Please check your inventories of your main characters, 3rd page. There are some stuff lying as a compensation for the item loss. Our apologize for the caused inconvenience.

Saryn

1 6

A reply to say if you can or cannot use our forum names (since for both our forum names are the account names which were made to link to steam I believe), or if you need our Steam ID's, would be appreciated very much. Thanks.

Saryn

1 6

Posted by Marcopolocs

Thanks for the additional information. Please give me your account names, I will compensate your loss with other items. Our apologize for the bad experience we are working on the case, fixing the item loss issue as soon as possible.

Does it matter if we are on steam? Which one do you need? Our Neocore are the same as our Forum names. Character wise, Robgraham only has the one, a cruesader. I have an assassin and a psyker. It's my assassin who I believe is level 39, that I lost items on.

Staff Member

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Marcopolocs

91 5752

Saryn

1 6

Posted by robgraham

No Tarot Card, doing the campaign mission with my wife have had this happen now 5 times, including just a few moments ago were we lost ALL rewards for completing the mission where you meet Klosterhime and are about to enter the research area.

Ontop of that despite 49ms pings There is rubberbanding happening etc.

This is not how a 'fun' game is meant to be, I really love (Sarcasm) not getting my loot and watching purples and the like just vanish into thin air. Your server is wiping items when it returns to the ship.

I'd be the wife, in this instance. First time I've lost items. But it IS frustrating. Especially when it happens to BOTH of us on ship return.

No tarot, doing main story mission.

robgraham

0 4

robgraham

As for level 36 at the moment.

robgraham

0 4

Marcopolocs

Ontop of that despite 49ms pings There is rubberbanding happening etc.

This comment was edited by robgraham

Staff Member

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Marcopolocs

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robgraham

May we ask did you use any Tarot card?

What is your level and what was the type and level of the mission you completed with your fellows?

robgraham

0 4

This is still happening as of like 1 minute ago

Staff Member

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Marcopolocs

91 5752

Hunti

We will run a global script on our backend, no patch is required in such cases. We got further reports from coop, that players did not receive the items after the missions completed. We will test these.