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Game is crashing constantly on PC

Warhammer 40K Bug Report
By Caboose343 5 years 188 days ago
kinglebro replied 5 years 180 days ago
12

The game seems to crash anywhere between a minute and 30 minutes giving me the "game has stopped working" message. This happens on any mission and even the starting screen by the way. I have windows 10 and everything is updated including the latest drivers. I've tried changing my video settings and all kinds of things but nothing has helped. Can I get an update on when the next patch for crashes will be?

This post was edited 5 years 187 days ago by Caboose343
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Game is crashing constantly on PC
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5 years 181 days ago
+1
Marcopolocs
Well that seems to have worked for whatever reason. Thanks
5 years 186 days ago
Anyone?
5 years 186 days ago

Hi,
try to delete the game's reg keys at HKEY_CURRENT_USER\Software\NeoCore Games\Warhammer Martyr\

If it did not help please locate the InstallUtils folder in the game's library and install everything you find there including the files found in the subfolders too.
Could you please check if your drivers as well as your Windows are up-to-date?
Also add the game to your Firewall's and Antivirus exceptions. 
We hope these options will help you get rid of the crash issue! 

5 years 185 days ago
Marcopolocs

Welp. Thanks but I did all that and it still crashes. :\

5 years 185 days ago
Caboose343

Also try to verify game integrity in Steam. There may be some files improperly downloaded.
We are constantly analysing the crash reports and making fixes so there is a great chance, the 2.0 patch will resolve the problem!

5 years 184 days ago
Marcopolocs
I have done that as well but yeah hopefully the new patch will fix this. Thanks for replying.
5 years 184 days ago

also check RAM (memtest utility) and hard disk drive. run on the command line [ chkdsk /x /f ] ,

then try update video card drivers from official site.

many gamers have no crash problem with game constantly. i guess you have with system problem.

This comment was edited 5 years 184 days ago by Rigg
5 years 183 days ago
Rigg

I have up-to-date drivers, ran chkdsk /x /f, and verified the integrity of game files, re-installed and everything. 

My system is pretty new. 

Cpu: I7 8700k, Graphics: RTX 2080 ti, 32gb of ram, etc and no other game has this issue so I'm fairly certain it's not my system.

5 years 183 days ago
Caboose343
Please give a try to the arriving 2.0 patch early next week. That also will contain crash fixes which may resolve your issue. Could you please give us your account name too?
5 years 182 days ago
Marcopolocs
It's the same
5 years 182 days ago
Caboose343

Try installing the game on a different drive of yours! That also helped a few players resolve the problem!

5 years 180 days ago
Posted by Caboose343 5 years 181 days ago
Well that seems to have worked for whatever reason. Thanks

Hello
there is the same problem on ps4 when we just had the update and we did not have this problem before.
It can not be said that neocore is serious with these updates.