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- Dev team should take a hard look at the state of the board
Instead of being a community forum where players can share build ideas, strategies, form new cabals, and generally just enjoy what really could be a GREAT game, it is becoming steadily more toxic. Why? Is it because we are a bunch of "entitled" whiners, as some people seem to suggest? I don't think so. Take a quick glance at the boards and you'll notice a pattern. Dozens of game-breaking bug reports that have been known since launch, plus the addition of paid DLC (Charybdis Outpost) that no one can actually play. And what has been the response from the devs? "We fixed it on our end, so just keep waiting."
So take a look at the boards and then tell me whether you think the devs have responded appropriately.
The bug fix should've been prioritized, and no content should've been released (not Charybdis Outpost, and not Season 1) until the game was in a functional state. It's not my fault your team doesn't know what it's doing, and it's not my fault you've been lying to us for over 6 weeks now. We all know that, so deleting my comments like some spoiled child is only proving my point. So thanks again.
But just for future reference, let me help you, since you obviously still don't understand how this is supposed to work. Step 1: FIX THE GAME WE ALREADY HAVE. Step 2: Worry about new content.
But thanks for responding, I guess.
Hi,
the patch containing the crash issues will either come this week or in the first half of the next week. We would like to ask your kind patience until then.
Apart from that there will be one additional content update this week for both Xbox and PS4.
Here's our new "Road Map",
- Turn game on. Crash.
- Next Patch. Crash.
- Crash some crash crash...Crash.
- Nov. whenever...Crash. And still no new Patch/Season.........Crash.
- Winter plan/ still crash...and now we officially have ur money. Crash.
Since Marco and the devs seem not to understand how this is meant to work, I thought I'd share an example of community management done right. This is copied from a recent interview with the AC: Odyssey team.
Ubisoft says it’s working on a fix and hopes to reinstate the Mercenary Events “later this month.” In the meantime, it writes, “we will activate 1x Epic Ship Event each week moving forward. And as a thank you for your patience and understanding, we will be activating a discount of -80 Orichalcum for the Legendary item that Sargon (Oikos of the Olympians) will sell next week.”
So you see? It's not a difficult thing. Granted, the issue with Odyssey right now is that a global event isn't populating properly, not a series of massive game-breaking crashes. But they are handling it professionally and expediently, and are offering some repayment to their community.
Exactly, some company understood that a perfect product is rarely achieved, even if i'm sure all of them want to release it.
When it's out, they'll have to deal with the things that fell between the cracks.
That's the time to deal as well with players reporting bugs, and wondering why it hasn't been seen during testing phases.
You have companies like ubisoft that understood that if a customer is not satisfied, he won't come back !
And we don't like being lied to ^^
Since Marco and the devs seem not to understand how this is meant to work, I thought I'd share an example of community management done right. This is copied from a recent interview with the AC: Odyssey team.
Ubisoft says it’s working on a fix and hopes to reinstate the Mercenary Events “later this month.” In the meantime, it writes, “we will activate 1x Epic Ship Event each week moving forward. And as a thank you for your patience and understanding, we will be activating a discount of -80 Orichalcum for the Legendary item that Sargon (Oikos of the Olympians) will sell next week.”
So you see? It's not a difficult thing. Granted, the issue with Odyssey right now is that a global event isn't populating properly, not a series of massive game-breaking crashes. But they are handling it professionally and expediently, and are offering some repayment to their community.
Well, I don´t think complaining and nagging makes things go faster.
With bugs stacking up at each patch :P
@outpatient8 and @NaylOrion : i totally agree with you both :)
But whatever. I'm standing by my previous statement: the November update will add great new content AND fix all (and I do mean ALL) known bugs without creating new and equally game-breaking ones, or this game is dead (along with Neocore's hopes of profitability). I'm genuinely hoping they pull it together, but I'm also searching for ways to get a refund on a digital product (probably by complaining to Sony enough that they issue refunds and then go after Neocore themselves).
But whatever. I'm standing by my previous statement: the November update will add great new content AND fix all (and I do mean ALL) known bugs without creating new and equally game-breaking ones, or this game is dead (along with Neocore's hopes of profitability). I'm genuinely hoping they pull it together, but I'm also searching for ways to get a refund on a digital product (probably by complaining to Sony enough that they issue refunds and then go after Neocore themselves).
I just don't understand the excuse that updates need certification. If Sony knows a game is broken and needs an immediate fix they are not going to make their consumers wait weeks. They are going to push through required hot fixes or updates that allow players to PLAY THE GAME. Its not like we are waiting for balance tweaks or additional content. I've said it many times on this forum, but Fortnite updates literally pop up every 2 or 3 days on my PS4 yet we have to wait nearly a month just have a working game? It makes no sense to me.
Obviously I really enjoy this game. I wouldn't care to be on this forum if I didn't. I am not here to complain and troll the dev team. I want to just play and enjoy the product as intended.
And sometimes easy things is turning into bigger difficulty unseen ones. They are a Team and they are working on everything at the same time. And if they are going to hire more people that can work on specific things they need to hire more staff, which again costs money.
And no matter what. It doesn´t help to nag at them that bugs needs fixes. All platforms needs it. We are aware of it, they are aware of it. One day it will come update. This game is far from over.
The game is out now for more than 2 months and the previous patches that were released, introduced new bugs. They are working on the beta for sure, but obviously not in the right direction.
Damn I bought the game with the season pass, and after 2 months i feel like having thrown away €80 out of the window (silly me i bought it digital so not even a refund possible). I feel so frustrated that such a great Games Workshop licence received such a treatment. Everybody knows that GW fan community will jump on games in that universe, especially with a clone of Diablo. And here is the result ........
I think I'm a kind of a person who can understand things, but come on, I have the game for more that 2 months and I actually was able to play it normally for 3 weeks ! The rest was occupied by posting bug report and WAIT (that they unlock my character on their side) and WAIT again because story missions are broken.
And when you get hope in the forthcoming patch when you hear that it is solved on their end, and that the patch is in certification process, damn, that was more than 2 weeks ago. A patch is released every 2 days for fortnite !
So at last, if you want another good game, the kind of you like, try warhammer quest on ps4, you'll see the damage ! Never seen such a glitched game, once again ruining GW universe. Fortunatly Space Hulk Tactics plays at another level ^^
And sometimes easy things is turning into bigger difficulty unseen ones. They are a Team and they are working on everything at the same time. And if they are going to hire more people that can work on specific things they need to hire more staff, which again costs money.
And no matter what. It doesn´t help to nag at them that bugs needs fixes. All platforms needs it. We are aware of it, they are aware of it. One day it will come update. This game is far from over.
Defending this hot mess would typically get you flash fried on near any other game forum, but it's so Dead around here that it didn't happen.
And sometimes easy things is turning into bigger difficulty unseen ones. They are a Team and they are working on everything at the same time. And if they are going to hire more people that can work on specific things they need to hire more staff, which again costs money.
And no matter what. It doesn´t help to nag at them that bugs needs fixes. All platforms needs it. We are aware of it, they are aware of it. One day it will come update. This game is far from over.
I may get a slap from some of you, but I do believe that the Devs is working on it. Yes, I do agree we do need a few fixes and such for all platforms. But at the same time do have a look at their roadmap as well. If you actually do take a look, you will see that there is quite a few things coming now firstcoming November and December. DLCs, Tiers, Events, etc.
All of this is going to be worked on and checked that everything is a ok before release. So you see quite a bit of work. Making all this does take time.
And what are the Developers really going to say other than yes, we are working on it. An occasional update from the Devs is nice to have, but sometimes it haggles in from several 100s and 1000s of people that we want this, we want that, you Devs MUST do this and hey, ho and even more. Cmon, they are doing quite a bit already. Give them some elbow room here, and we will see an update from them on occasions coming.
Pushing out new content is a good thing, and I can't stress enough how much I like this game when it works. But prioritizing new content over fixing known and utterly game-breaking bugs just makes no sense whatsoever. Even a small studio must have some quality control.
This game is amazing fun and addictive but if I cant even play than I got nothing but a paper weight, hell not even that since I bought digital.
Set this current order state as My default.