crashes game every where every time

9

Hi i bought the game on steam 3 days ago, new computer and crash game recently

Getting kicked frequently during missions prevents me from playing any game, what should I do? I have the latest drivers and specifications for my computer


Specyfication:

Win10 64 bit

B450 AORUS ELITE

AMD Ryzen 7 2700X Eight-Core Processor

NVIDIA GeForce RTX 2070

16GB Ram DDr4


This post was edited 31.10.2020 by dragnagore
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crashes game every where every time
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11.12.2020
dragnagore

A new patch just got released this week which implemented crash fixes as well. Please check on the game if you still experience the same. We hope it will be running fine on your end from this point on.

07.11.2020
Posted by Marcopolocs 04.11.2020
Then please go through the list below:


- Reinstall the game on a different drive
- Update your Windows
- Update your drivers (especially your graphic card)
- Add the game to your Firewall's and Antivirus's exceptions

We hope these help!

i do all of this, reinstall game , update driver and windows, add games to firewall,

crash is 20 by 30 minut of game, sometimes closed the game, and blue screen windows

Blue screeen windows: 

the system speaker stutters, a blue screen pops up, writes at the bottom that there is a problem with some windows dll library but the screen shows too quickly so I couldn't save the exact name of the file

04.11.2020
dragnagore
Then please go through the list below:


- Reinstall the game on a different drive
- Update your Windows
- Update your drivers (especially your graphic card)
- Add the game to your Firewall's and Antivirus's exceptions

We hope these help!

03.11.2020
Posted by Marcopolocs 03.11.2020

The crash reports are automatically sent to us.

Did you delete the whole folder but it had no effect at all? 

Yes i was delete folders but this help mi aout only 20 minut, and crash, or blue screen windows and shut down or game closed at all
03.11.2020
dragnagore

The crash reports are automatically sent to us.

Did you delete the whole folder but it had no effect at all? 

02.11.2020
Posted by RicardIII 01.11.2020

Hi, do you have a crash report?

where i find crash report ? 


C:\Users\drado\Documents\NeocoreGames\Warhammer Martyr  ?

and file name as log ?

02.11.2020
Marcopolocs

I did as you said but it helps for like 20 minutes

02.11.2020
Hey,

please first try these things:
- Verify the game's integrity in Steam (possible twice, Steam does not download things properly all the time)
- Enter the NeocoreGames folder in your Documents and delete the Warhammer Martyr folder. Then check on the game

Please let us know how it went.

01.11.2020

Hi, do you have a crash report?