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- Can't log in/verify my acc on the mail
I and 3 of my friends can't sing in because we can't get email answer for activating our accounts. And we can't log in to site and in game. But when we try to use options "Forgot your password" and it shows "Whoops, looks like something went wrong" and still no message. Can someone help me?
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The Problem is still there. I have 5 attempts to log in here and in Final cut is always wrong with my verified account.
We have analyzed the problem, and we found the following:
- The user created the Neocore Account in-game and did not wait for the confirmation email (or didn't get the email). This will cause Network Error until you verify your email address.
Solution A: Exit the game and search for the verification email (check spam folder too), verify, then restart the game
Solution B: Create a new account at neocoregames.com (you can stay within the game), verify it (check the spam folder) and it should be fine.
If you did create an account from the game, you won't be able to login at neocoregames.com until you have verified your account. If you did not create an account in the game, you can of course create the account at neocoregames.com as stated in Solution B.
So, if you make a new account here, at the website - you will be able to login after verification.
Can´t login in final cut, too. Login say Email or Password are wrong and if my friend open game the server resolved.
Set this current order state as My default.