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Cannot go back to tutorial mission. Bridge not unlocked

Warhammer 40K Support Area
By Hoefud 3 years 44 days ago
Hoefud replied 3 years 40 days ago
10

I just started with the Inquisitor Franchise and seem to have made some mistake with my first character (seasonal).

I started the priority assignment "an unexpected revolt" before finishing the starter mission that unlocks the bridge.

it seems i cannot go back to the starter mission and continue it.

Is there something I'm missing or is my character forever stuck?

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Cannot go back to tutorial mission. Bridge not unlocked
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3 years 43 days ago
Could you please tell me your account name? We will place you back to the correct place. 
3 years 43 days ago
+1
Marcopolocs
Thanks for the fast reply, Marcopolocs.

My account name is Sol_Invictvs
The character in question is Raerlin A. Esch - Empyrean Psyker

3 years 43 days ago
+1
Posted by Marcopolocs 3 years 43 days ago
Could you please tell me your account name? We will place you back to the correct place. 
Hi, another player is in similar situation！


PC account name: XIAO NIU MA


The stuck character is a psyker. Please help him out :)

3 years 42 days ago
Distemper

The player has a character called '王司令' which got stuck in a system. We resolved this issue. I'm not sure if this was the bugged character which the report referred to.

Moreover, a hotfix is prepared (and will be released in a few hours) to deal with the problem. Please let me know here if it did not help to the characters. @HOEFUD‍ 

3 years 42 days ago
+1
Posted by Marcopolocs 3 years 42 days ago

The player has a character called '王司令' which got stuck in a system. We resolved this issue. I'm not sure if this was the bugged character which the report referred to.

Moreover, a hotfix is prepared (and will be released in a few hours) to deal with the problem. Please let me know here if it did not help to the characters. @HOEFUD‍ 

Hi @MARCOPOLOCS‍ 

unfortunately the update did not help (Game version is 2.4.2b).
My Psyker is still stuck somewhere in the Webway it seems ;)

https://drive.google.com/file/d/1-DY4yFk4RNl8rTEdGO41EvkgZ9NWtOwK/view?usp=sharing

https://drive.google.com/file/d/1-6_NwZEKGPzO05MHs-ti4DYjJW8gHTFg/view?usp=sharing


3 years 41 days ago
+1
Posted by Marcopolocs 3 years 43 days ago
Could you please tell me your account name? We will place you back to the correct place. 

Same issue here, player account Opus132, character name Antonius Firar. 

3 years 41 days ago
+1
Marcopolocs

Same issue here, player account Opus132, character name Antonius Firar. 

3 years 41 days ago
Posted by Marcopolocs 3 years 43 days ago
Could you please tell me your account name? We will place you back to the correct place. 

Same issue here, player account Opus132, character name Antonius Firar. 

3 years 40 days ago
+1
The issue was fixed via a hotfix BUT it does not help on the already bugged characters so we manually handle these issues. By tomorrow, we should get all your characters fixed. 


Thanks for your patience!

3 years 40 days ago
+1
Posted by Marcopolocs 3 years 40 days ago
The issue was fixed via a hotfix BUT it does not help on the already bugged characters so we manually handle these issues. By tomorrow, we should get all your characters fixed. 


Thanks for your patience!

That's great news :D

Thank you for your support!