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Activation Code Email Delay

Warhammer 40K Support Area
By JCrudge 10.02.2017
Valkyrie Neocore replied 11.02.2017
5

Anyone know what the current delay on the emails containing the activation keys is? Ordered 15 mins ago, payment has processed, paypal and reciept emails have been sent but no code email as yet...

This post was edited 10.02.2017 by JCrudge
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Activation Code Email Delay
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11.02.2017

As it seems, people who use hotmail, web.de, gmx.net are mainly affected, we are working on that.


Until as it has been written down by my collagues, feel free to drop a mail if:

  • you haven't receive a mail to verify your account 
  • If you have succesfully made a purchase, but doesn't receive a Steam key via mail. (in this case as a proof purchase, pleas attach your Reference ID & UserName the one with only letters in it.)
This comment was moderated 11.02.2017 by Jim Fox
10.02.2017
Weedode
I'm in the same boat as you. Passing time by listening to 40k lore videos on youtube =)
10.02.2017
mine is now over 3hrs now, my thumbs well n truly twiddled lol.


Lost in the warp.... :O hehe

10.02.2017
Megapull

Thanks Megapull, much appreciated.

10.02.2017
+2
I can't give you an ETA right now, but it can be up to an hour probably due to the number of requests. Please be patient - and be sure to check your spam folder ;)